Made New Join the waitlist

Help & support

Short answers to the questions women ask us most. If yours isn’t here, write to us.

Write to us anytime at support@getmadenew.app. A real person reads it and writes back.

Made New is coming to iPhone soon. You can save your spot below.

Questions, quietly answered

What is Made New?

Made New is a private, grace-first app for Christian women stepping away from porn, erotica, spicy books, fanfic, or fantasy. It gives you a short daily check-in, Steady Me for the moment the pull comes, guided prayer and Scripture in Be Still, short lessons, and a private Circle if you want one. A hard day is not a reset: every day you’ve walked still counts.

Is it private?

Yes. Your check-ins, journal, and answers are private to you, and nothing is reported to anyone. A Circle sees your first name and only what you choose to share. There are no ads, and we never sell your data. Your home screen just says Made New, and reminders never name your struggle. The details are in our Privacy Policy.

What does it cost?

The download is free, and Steady Me, Be Still, breathing, and crisis help are always free. Made New Plus adds your plan, check-ins, Circle, and lessons: $5.99 a month or $39.99 a year, with a 7-day free trial for new members (the App Store shows your price and whether you qualify).

I paid, but the app still asks me to subscribe

Your purchase is tied to your Apple ID, so it isn’t lost. On the screen that asks you to subscribe, tap Restore Purchases near the bottom. Check that your iPhone is signed in to the same Apple ID you paid with (Settings app, tap your name). Please don’t pay a second time. If it still asks, write to us with the email on your Made New account and the date you paid.

My sign-up code never came

Check your spam or promotions folder for an email from Made New with a 6-digit code. Then wait a minute and tap Resend code on the code screen: each new code replaces the last one, so use the newest. If the email you typed had a typo, go back and sign up again with the right one.

I can’t sign in

On the sign-in screen, type your email first, then tap “Forgot your password?” We’ll email you a link to set a new one. If you’re not sure which email you used, write to us and we’ll help you find it.

I was charged twice

Apple handles every payment, so start in the Settings app: tap your name, then Subscriptions. If Made New shows up twice, cancel the one you don’t want. For the extra charge, go to reportaproblem.apple.com and choose Request a refund. A double charge is exactly what that page is for.

How do I cancel my subscription?

On your iPhone, open the Settings app, tap your name, then tap Subscriptions and choose Made New. Or in Made New, open Settings, tap Account, then Manage subscription. To stop the next charge, cancel at least 24 hours before your free trial or your current period ends.

How do I ask for a refund?

Apple handles every payment for Made New, so refunds go through Apple. Go to reportaproblem.apple.com, sign in with your Apple ID, choose Request a refund, and pick Made New. Apple decides every refund, so we can’t promise one, but we’re glad to help you find your way there.

How do I delete my account?

In Made New, open Settings, tap Account, then Delete account, and tap once more to confirm. This erases your data and removes you from your Circles, and it can’t be undone. Deleting your account doesn’t cancel a subscription, so cancel that first.

Are Circles safe for teens?

Made New is for ages 13 and up. A Circle is private and invite-only: you join with a code from someone you know, there is no public feed, and members can’t message each other privately. Every post can be reported and any member can be blocked. If you are under 18, join only Circles your parent or guardian knows about.

What if I’m in crisis?

Please reach out to a real person now. In the US, call or text 988, any hour, or text HOME to 741741. If you’re in immediate danger, call 911. Outside the US, call your local emergency number. Made New is not emergency support.

Still have a question?

Write to support@getmadenew.app in your own words. You never have to say more than you’re ready to. A real person reads every message and writes back.

Something broke?

Tell us what happened and we’ll look into it. A real person reads every report and writes back by email.

Only what you type here is sent. Prefer email? Write to support@getmadenew.app.

Save your spot

You don’t have to do this alone.

Join the waitlist. You’ll hear from us the day Made New opens.

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